Sprint Store in Fairview Park, OH Closed now

Reviews about Sprint Store

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  March 30, 2020, by Dolores Gonzalez
  I am not personally complaining about sprint I've been a sprint customer since 2012 and I've never had an issue when I call? Care however this stores employees are the rudest employees who have no issue lying about sprint policies just to get out of doing their job. They do not care about customer service and are extremely unprofessional! I believe sprint needs to check this out on their own and do some cleaning up!
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  October 01, 2019, by Amor Sherrie
  I wish I could give zero stars! Too bad I didn't read the reviews before I visited this store. The manager "Giles" has HORRIBLE customer service! I am not sure how he even became manager! DO NOT, I repeat, DO NOT do business with this Sprint store! I went in to get an iPhone 7 plus and to add another phone to my existing line. I was trying to port a number from another Sprint account onto my own. They did not know what to do, and the manager was not too enthusiastic about trying to find out. I had been in the store for over two hours and left with just an iPhone 7 plus and a mountain of aggravation! If the new phone was not already on my account, I would've left it there and went elsewhere with my business. Needless to say, I did not get the other phone or line I'd plan on getting. I get way better service when I purchase my phones from Best Buy so that is where I am going. NEVER EVER AGAIN will I go to the Sprint store at Westgate. YOU HAVE BEEN WARNED!
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  July 25, 2019, by Matthew Pavia
  Terrible customer service. The sales rep was condescending and acted like I was an idiot for choosing the options I did, or for even asking any questions at all. My questions were just an annoyance, getting in the way of them trying to sell me a phone. Furthermore, the sales rep did not know the details of the plans well. I asked about what my best options were, and he couldn't help, didn't have any suggestions, and didn't offer me options. I had to point out a particular deal that they had plastered all over the store in posters and explain to the sales rep how it SAYS the deal works.